Telephony and voice applications

Telephony

Our Hosted VoIP Solutions give you complete flexibility and freedom so that your clients can reach you first time, every time, wherever you are. You will benefit from a range of flexible telephony and messaging features designed to suit you wherever you are.

The free and additional ‘UC Office’ app delivered from the Excell cloud lets users turn any phone or device, from mobiles, tablets and desktop phones,
into your office phone – regardless of location.

You can set your preferred call settings and features to make sure you never miss that important call. And, you will usually be able to bring your existing numbers to your new office and continue to use them if you leave.

We also offer a range of tariffs and handsets and can provide a complete data breakdown and call analysis function so you can track your calls and usage patterns. And, on top of all this, you also get 24-hour support

% increase in productivity when remote working

Enterprise Plus Package Per User

  • Free Local & National calls
  • Free Calls to Excell Mobiles
  • Polycom IP Business Media Phone
  • DDI & Line
  • 12-Month Contract
  • Enterprise Features (Below)
  • Voice App for smartphones & laptops
  • ​Free calls to and from Excell mobiles
  • £20 per user per month

    Enterprise Package Per User

  • Polycom IP Business Media Phone
  • DDI & Line
  • Contract term to match your lease
  • £25 per user per month

    Features ***

  • Voice and video calling
  • Instant messaging and presence
  • UC Office app for smartphones
  • Desktop sharing & web collaboration
  • Full feature management
  • Standard Voice User Features

    Excell offers an Enterprise user package as a starting point for your flexible voice service; in addition to this package, services can be added to increase functionality and create a tailored user experience.

    Standard voice user features include:

    Serivices - Telephony - Handset

    Alternate Numbers Calling Name Retrieval
    Anonymous Call Rejection Client Call Control
    Automatic Call back (only works on-net) Directed Call Pickup with Barge-in
    Automatic Hold/Retrieve Do Not Disturb
    Basic Call Logs Flash Call Hold
    Call Director Flash Call Transfer
    Call Forwarding Always Flash Three-Way Call
    Call Forwarding Busy Intercept User
    Call Forwarding No Answer Last Number Redial
    Call Forwarding Not Reachable Priority Alert
    Call Forwarding Selective Remote Office
    Call Notify Selective Call Acceptance
    Call Return Selective Call Rejection
    Call Transfer Sequential Ring
    Call Waiting Simultaneous Ring
    Calling Line ID Blocking Override Speed Dial 100
    Calling Line ID Delivery Blocking Conferencing
    Calling Line ID Delivery – External Unified Communications as standard
    (Video & voice collaboration, IM & Presence, Desktop Sharing)
    Calling Line ID Delivery – Internal Voice Messaging (Inc VM to email)

    * 12-month contract applies when free local and national calls are selected.
    ** Calls charged at standard UK rate regardless of location.
    *** FREE with Enterprise Plus Package

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

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