Unlimited telephone & hands on support

IT Support

Whether you’re in the office, at home, or on the road, you’ll have full access to our IT Support specialists who can help resolve your problems in an efficient, friendly and jargon-free way.

Features:

  • With Excell IT Support you can be sure that you’re supported whenever you need it.
  • Full, flexible and remote IT support
  • Unlimited telephone and remote support
  • Service desk and IT specialists available between 8.30am and 5.30pm Monday to Friday
  • Extended hours available
  • Full onsite support if needed, at great value rates
  • On-Call IT specialist service is available for emergency work outside of business hours
  • % of UK companies experienced an unplanned shut down last year

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    SUPPORT FOR CORE SERVICES

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

    OTHER SERVICES FROM EXCELL

    Fibre Broadband

    Upto 10Gbps fibre connectivity into the building, delivering speeds of up to 120Mbps to your workstation or device.

    managed wi-fi

    Our Managed Wi-Fi deployment for customers who subscribe to fibre broadband means you enjoy blisteringly fast Wi-Fi. Because we manage it, you won’t be fighting with your neighbour’s Wi-Fi

    Telephony

    Simply being able to make and receive calls isn’t enough anymore: with Excell you get a phone system that actually adds value to your business.

    Broadband & Lines

    If you are not in a space that is connected by fibre to the Excell core network, you can still choose Excell to deliver fast and reliable voice and data connectivity to your business.

    mobile packages

    A range of handsets, smartphones and tablets along with a price plan that delivers maximum value to your business

    Online backup

    Online Data Backup equips you with a full range of features for backing up data stored in servers, desktops and notebooks to protect mission critical data.

    co-location

    Co-location provides you with more space in your office and with geographic redundancy as your servers can be accessed over the Internet from your office or any other location.

    Data Security

    We will help you to create a comprehensive security strategy using your own internal controls, and you can rely on us to do the same at network level.

    computer hardware

    Printers... Laptops... Desktops... take advantage of our wholesale buying power.

    IPcctv

    Hosted video or IPCCTV is the next level in the ongoing fight against crime and in improving the safety of you and your employees

    IT Support

    If you want corporate quality support to cover all of your IT hardware and infrastructure then we can help with a fixed monthly cost plan

    Audio Visual

    Audio Visual gives teams tools that will enhance presentations, increase productivity and facilitate true collaboration, whilst delivering real returns on investment.

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