On March 15, 2019

Non-geographic Numbers – a simple solution to your complex business problems


Are you a one-man band or a one office organisation trying to achieve national (or even global) reach? Breaking into a new market is tricky and you can’t just jump straight into it and start selling instantly. First, you must build your reputation – and we may have just the solution to help you do this.

What is a non-geographic number (NGN)?

A non-geographic number is a phone number that tells your customers you are a professional business they can trust. Rather than a phone number being assigned based on location, non-geographic numbers (commonly referred to as NGNs) can be assigned to any existing number. Not only does this make your phone number more memorable, but also gives your business national appeal, helps you break into new local markets, and crucially, makes it affordable for customers to contact your business at any time.


How can Excell’s NGN solutions benefit your business?

  • We can provide you with access to our market-leading number management portal, offering you self-service tools and full control

  • Ensure your customers can reach you the first time, anytime, every time, with Excell’s call-routing capabilities

  • We can even offer excellent margins and potential earnings on incoming calls to offset other business overheads

  • You will enjoy a whole host of first-rate call handling features designed to increase call volumes and improve customer experience


Whether you are a small business or global corporation, select an NGN to suit your business:

  • 0800 / 0808 Numbers: The caller is not charged to call one of these numbers and the call cost is charged to your business

  • 033 Numbers: A low-cost national business number

  • 030 Numbers: Exclusively available for Government and not-for-profit organisations

  • 0844 Numbers: For organisations who want a national presence. Allow callers to contact you at a low fixed rate without having to subsidise the cost with the option to receive a revenue share on high call volumes

  • 0845 / 0870 Numbers: For organisations who want a national presence, these numbers are recognised as traditional business numbers. Callers are charged a pence per minute and a network access charge

  • Local Area Numbers: Win local business with a local presence – available for any town or city across the UK

Inbound call handling functions: supercharge your NGNs with Excell

  • Call Wallboard

    Real-time performance information displayed on a new generation wallboard

  • Virtual Receptionist

    A virtual switchboard to ensure your customers get through to the right person straightaway

  • Call Statistics

    Real-time access to inbound call analytics on Excell’s online portal helps you track performance

  • Audio Conferencing

    Easily connect with three or more people using audio communications

  • Audio Greeting

    Add an audio greet customers, i.e. a welcome message or opening times message

  • Audio Whisper

    A short message which plays when you pick up an incoming call before it connects

Excell can help your business

Try our free 30 day Sophos ransomware protection software.
Click here

Request support to apply updates across your PC Estate.
Click here
  • By Sebastian Daniels  0 Comments